Privacy Policy
Effective Date: August 11, 2025
The Level Up Club (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information when you visit our website, use our services, or communicate with us, including via SMS/MMS messaging.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, payment details, and any other information you provide.
Technical Information: IP address, browser type, operating system, referring URLs, and other technical data collected via cookies and analytics tools.
Communications Data: Records of your interactions with us via email, phone calls, and SMS/MMS messages.
2. How We Collect Information
We collect information in the following ways:
When you submit forms on our website.
When you register for our services or programs.
When you communicate with us by phone, email, or SMS/MMS.
Through cookies and similar tracking technologies.
3. How We Use Your Information
We use your information to:
Provide and improve our services.
Process payments and fulfill orders.
Communicate with you, including sending SMS/MMS messages.
Send updates, promotional offers, and relevant marketing messages (only if you have opted in).
Respond to inquiries and provide customer support.
4. SMS/MMS Messaging Compliance
By providing your phone number and opting in (via online form, keyword, in person, or other method), you agree to receive SMS and MMS messages from The Level Up Club.
Message Frequency: Message frequency varies.
Message & Data Rates: Message and data rates may apply depending on your mobile carrier.
Opt-Out Instructions: You can opt out at any time by replying STOP to any message you receive from us. After you send STOP, we will send you a confirmation message and you will no longer receive text messages from us unless you opt in again.
Help Instructions: For help, reply HELP to any message, or contact us at [COMPANY EMAIL] or [COMPANY PHONE].
We will never share, sell, rent, or disclose your mobile number or SMS consent to third parties for marketing purposes.
5. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
Service Providers who perform services on our behalf (e.g., payment processors, SMS providers).
Legal Compliance: When required to do so by law or to protect our legal rights.
Business Transfers: If our company is sold, merged, or acquired.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience, analyze site traffic, and deliver targeted content. You can disable cookies in your browser settings, but some parts of our site may not function properly.
7. Data Security
We implement industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure.
8. Data Retention
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations.
9. Your Rights
Depending on your location, you may have rights under applicable privacy laws, including:
Access to the personal data we hold about you.
Request correction or deletion of your personal data.
Withdraw consent for marketing communications at any time.
To exercise these rights, contact us at [COMPANY EMAIL].
10. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with the updated “Effective Date.”
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, contact us at:
The Level Up Club
Email: [COMPANY EMAIL]
Phone: [COMPANY PHONE]
Address: [COMPANY ADDRESS]